Today’s developers have more access to tools than ever before. While having a range of options is excellent, there are also some drawbacks. You may find that it’s not easy to select the right chat SDK for your application. If you don’t know what tools you should be using, these are a few things you’ll want to take into consideration.
Table of Contents
1. Determine The Type Of Chat Support You Need
What kind of chat functionality do you need? Are you interested in supporting conversations between two people? Do you want to offer group chat functionality? You need to determine your needs so that you can find tools that deliver the right type of support.
Think carefully about how chat will be integrated with your app. When your needs are clearly defined, you’ll discover that it’s easy to select a solution that will work well for you.
2. Look At The Platforms That Are Covered
Not all tools are designed to be used on all platforms. When you choose a Chat SDK for an application, you’ll want to make sure that it is compatible with all of the platforms you will be using it with.
Many applications are designed to be used on multiple platforms. If a tool is compatible with one platform, but not another, it’s not going to work for you. Keep looking until you find a solution that will work with every platform that you want to use. Don’t just look at the platforms you’re using currently; think about what you might want to do with your app in the future.
3. Consider The Customization Options
Is customization important to you? You might not need a lot of customization options for your app. However, if you’d prefer to have a lot of control over things like design and colors, you’ll want to search for a tool that will deliver that.
Having a lot of customization options can greatly improve your overall experience. You should think about the options you want to have and compare them against the options that different tools offer. Look for a tool that will deliver everything that you’re looking for.
Also Read: Usability Testing Tips For Mobile Applications
4. Look At The Features Offered
When you’re selecting a Chat SDK for an application, one of the most important things to consider are the features that your choice offers. Will you be able to store messages on your servers? Are you interested in having the ability to send out announcements and other messages to all of your users?
If you look closely at the features offered by different chat tools, it will be easier to compare them. No matter what tool you wind up choosing, you’ll want to make sure it delivers the features that you want most.
5. See If Stress Testing Is Available
You’ll want users to have a smooth experience with your app, which is why you’ll want to take steps to avoid problems once the app launches. If a lot of people download your app, you won’t want to run into problems because of the high levels of traffic the app receives.
That’s why you should check to see if you’ll be able to stress-test the chat functionality of your app ahead of time. If you’re able to do this, you’ll be able to see how much traffic your app can comfortably support.
6. Ask For Recommendations
It can help speak to colleagues and ask them to tell you more about their experiences working with different tools. You may receive useful recommendations, and you may also be told about tools that you should try to avoid.
No matter what sort of information you receive, getting feedback from people with these tools can be extremely valuable. Let people know that you’re trying to select the right chat SDK for an application. See if anyone can provide you with some advice.
7. Compare Your Top Options Closely
Take the time to narrow down your list of options. From there, you’ll want to contrast these choices against each other. See what each option has to offer. If you closely evaluate different tools and compare the features and functionality they offer, you should identify the option that is best suited to your needs.
This is a major decision, which is why you’ll want to make it with care. Think carefully about what you want from your chat application. No matter what tool you select, it should be the right one for you.
Don’t know how to pick the right chat SDK for your application? If you don’t know what you should consider, you’ll want to keep all of these things in mind. Since there are so many different tools to choose from, you should be able to settle on something exactly right for you.
Also Read: Why Are Mobile Apps So Insecure?
